Free shipping from €150

Fast European shipping

Only the best quality

Flowermate Aura Vaporizer – Black

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Additional information

color

blue, red

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Questions?

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Shipping

Free shipping from €150 and fast shipping times

Shipping prices and delivery times vary depending on the destination country. Below, you can find both the shipping costs and the estimated delivery times for several countries when ordering during office hours with in-stock products:

Shipping Costs:

  • Netherlands: €6,25
  • Belgium: €9,25
  • France: €12,25
  • Austria: €13,25
  • Italy: €13,-
  • Luxembourg: €11,75
  • Germany: €8,85
  • Spain: €12,75
  • Albania: €22,35


Estimated Delivery Times:

  • Netherlands: 2 – 3 days
  • Belgium: 3 – 4 days
  • France: 4 – 6 days
  • Austria: 5 – 6 days
  • Italy: 6 – 8 days
  • Luxembourg: 3 – 4 days
  • Germany: 3 – 5 days
  • Spain: 6 – 9 days
  • Albania: 4 – 7 days


Please note that the aforementioned times and costs are estimates. Actual shipping times may vary. We always aim to get your order to you as quickly as possible.

TMM

Returns

Get in touch for returns or damaged goods

At The Millennial Marketplace, we always strive to ensure you are satisfied with your purchase. However, if for any reason you are not, please read our return policy below.

Returns:

  1. If you are not satisfied with your purchase or there is a problem with your order, please get in touch with us via email at info@tmm.marketingshift.nl or call us at +31(6)87860145  as soon as possible.
  2. All returns must be initiated within 30 days of receipt. Items returned beyond this period may not be eligible for a refund.
  3. Items must be returned in their original condition, with all tags and packaging intact.
  4. Return shipping is the responsibility of the customer unless the item received is damaged or defective upon arrival.


Damaged or Defective Items:

  1. If your package arrives damaged or if the contents are defective, please contact us immediately via email at info@tmm.marketingshift.nl or call us at +31(6)87860145.
  2. In cases of damage during transport, we will cover all return shipping costs and send you a replacement or issue a full refund, whichever you prefer.
  3. Please keep all packaging materials and damaged goods until the claim process is completed, as they may be required for inspection.


Processing Returns:

  1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

TMM

Orders

Shipment information and more

Why can’t some products be shipped to an address abroad?

There are various reasons why certain products may not be shipped to international addresses. This could be due to shipping regulations, supplier agreements, or product-specific restrictions. If you’re interested in a particular item and aren’t sure about its shipping eligibility, please contact us at info@tmm.marketingshift.nl.

I see outdated information on the website; how can I refresh it?

If you encounter outdated information on our website, you can typically refresh the page by pressing Ctrl + R (Windows) or Cmd + R (Mac). If the information still appears outdated, it’s possible we’re updating our site or there might be cache issues. Please email or call us for assistance.

How do I place an order?

To place an order, navigate to the product you wish to purchase, select your desired quantity and specifications, and click “Add to Cart.” Once you’ve added all desired items to your cart, click “Checkout” and follow the prompts to provide shipping and payment details.

How do I cancel an order?

If you wish to cancel your order, please contact our customer service immediately. Note that orders that have already been shipped cannot be canceled, but they can be returned following our return policy.

What payment methods are available?

We accept a variety of payment methods including Credit Card, PayPal, iDeal, Bankcontact and direct Bank Transfer. Choose the one that’s most convenient for you during the checkout process.

How can I see when an item is back in stock?

If an item is out of stock, you can sign up for notifications on the product page. We’ll send you an email as soon as the item becomes available again.

Where can I order custom-made products?

For custom-made or personalized products, please visit our custom product page or contact us for assistance.

Is it safe to order from TMM?

Absolutely! We prioritize the safety and security of our customers. Our website uses secure encryption to protect your data, and we adhere to strict privacy policies.

I ordered the wrong product. What now?

Mistakes happen! If you’ve ordered the wrong product, please contact us as soon as possible. Depending on the order’s status, we can assist you with modifications or guide you through our return process.

TMM

FAQ

Frequently asked questions

1. How long will it take for my order to be delivered?

You can find delivery times in the shipping section. While processing times remain consistent, the actual delivery time varies depending on the destination country.

2. How can I qualify for free shipping?

Free shipping is available for orders above €150.

3. How much does shipping cost for orders delivered to an address in the Netherlands?

Standard shipping to the Netherlands costs €6,25.

4. Who is TMM intended for?

TMM caters to retailers and wholesalers in Europe.

5. I forgot my password. What should I do?

If you’ve forgotten your password, simply click on the “Forgot Password” option at the login screen. You’ll receive an email with instructions to reset it.

6. Where is my shipment?

You can locate your tracking information within the “My Account” section or in the shipment confirmation email you received.

7. Can individuals also place orders on this webshop?

No, our platform is not intended for individual or personal orders.